Shipping Policy
Shipping Policy
Last updated: February 24, 2026
At Elvora (elvora-online.shop), we are committed to delivering your order safely and efficiently.
Order Processing
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Orders are processed within 1–3 business days (excluding weekends and public holidays).
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Processing times may be extended during high-demand periods.
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Any made-to-order or special items will have estimated processing times clearly indicated at checkout.
Shipping Times & Costs
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Shipping rates are calculated at checkout based on destination, package weight, and selected carrier.
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Estimated delivery times:
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United States: 3–7 business days
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International Orders: 10–30 business days (delivery times may vary due to customs processing)
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Free shipping may be available on qualifying orders, as indicated at checkout.
Please note that delivery times are estimates and are not guaranteed.
Tracking
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Once your order ships, you will receive a confirmation email with your tracking number.
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If you do not see the tracking email, please check your spam or junk folder.
Important Information
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Delivery delays may occur due to carrier issues, weather conditions, customs processing, or high shipping volumes.
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Elvora is not responsible for packages marked as delivered by the carrier.
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International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
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If your package is lost or arrives damaged, please contact us at support@elvora-online.shop with your order number and tracking details. We will assist you in filing a claim with the carrier.