Shipping Policy

Shipping Policy

Last updated: February 24, 2026

At Elvora (elvora-online.shop), we are committed to delivering your order safely and efficiently.

Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Processing times may be extended during high-demand periods.

  • Any made-to-order or special items will have estimated processing times clearly indicated at checkout.

Shipping Times & Costs

  • Shipping rates are calculated at checkout based on destination, package weight, and selected carrier.

  • Estimated delivery times:

    • United States: 3–7 business days

    • International Orders: 10–30 business days (delivery times may vary due to customs processing)

  • Free shipping may be available on qualifying orders, as indicated at checkout.

Please note that delivery times are estimates and are not guaranteed.

Tracking

  • Once your order ships, you will receive a confirmation email with your tracking number.

  • If you do not see the tracking email, please check your spam or junk folder.

Important Information

  • Delivery delays may occur due to carrier issues, weather conditions, customs processing, or high shipping volumes.

  • Elvora is not responsible for packages marked as delivered by the carrier.

  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • If your package is lost or arrives damaged, please contact us at support@elvora-online.shop with your order number and tracking details. We will assist you in filing a claim with the carrier.